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Close Up on Eyes

FREQUENTLY ASKED QUESTIONS

We understand that navigating your eye care journey can come with questions. Our FAQ section is here to provide clear, concise answers to the most common inquiries about our services, treatments, and procedures. If you don’t find the information you need, please don’t hesitate to reach out to our team for personalised assistance.

  • What is the cost of LASIK or other procedures?
    Costs vary based on the procedure and individual needs. A detailed consultation with our team will provide a personalised cost estimate based on your unique requirements. For LASIK, the cost is generally R25 000 (per patient, for both eyes).
  • What is LASIK, and how does it work?
    LASIK (Laser-Assisted In Situ Keratomileusis) is a popular procedure designed to reshape the cornea using laser technology, improving how light is focused onto the retina. It offers a long-term alternative to glasses or contact lenses.
  • Who is a good candidate for LASIK?
    Ideal LASIK candidates are over 18, have stable vision for at least a year, and are free from eye conditions like severe dry eye or corneal diseases. A consultation with our team will determine your eligibility.
  • What is the recovery process like for LASIK?
    Most LASIK patients notice improved vision within 24 hours, though full recovery can take a few weeks. You may experience mild discomfort, but this is manageable and temporary. Follow-up visits ensure your eyes are healing as expected.
  • Is LASIK covered by medical aid?
    Most medical aids don’t cover elective procedures like LASIK. However, we can provide the necessary documentation to assist with inquiries to your medical aid provider.
  • Will LASIK or other procedures hurt?
    LASIK and other eye procedures are generally pain-free. Numbing eye drops are used to ensure your comfort during the procedure. You may feel slight pressure or mild discomfort, but most patients report little to no pain. Post-procedure, any minor irritation typically resolves within a day or two.
  • What can you expect at your appointment?
    Your journey with us begins with a thorough consultation, where we will discuss your vision concerns, conduct necessary diagnostic tests, and design a personalized treatment plan. Our team will guide you through every step of the process, ensuring all your questions are answered and that you feel comfortable and informed.
  • How do I book a consultation?
    Booking a consultation is simple. Contact us via phone, email, or our online form to schedule an appointment. Our team will guide you through the next steps.
  • What are oculoplastic procedures?
    Oculoplastic procedures address functional and cosmetic concerns of the eyelids, tear ducts, and orbit. These include treatments for droopy eyelids, blocked tear ducts, and orbital tumors.
  • Will LASIK or other procedures hurt?
    LASIK and other eye procedures are generally pain-free. Numbing eye drops are used to ensure your comfort during the procedure. You may feel slight pressure or mild discomfort, but most patients report little to no pain. Post-procedure, any minor irritation typically resolves within a day or two.
  • How can I prepare for a surgical procedure?
    If you are scheduled for surgery, our team will provide you with all the pre-operative instructions you need. On the day of the procedure, our caring staff will ensure you are comfortable and prepared. Post-operative care is equally important, and we will offer detailed guidance on recovery and follow-up visits to monitor your progress. You can expect clear communication, state-of-the-art facilities, and a supportive environment every step of the way.
  • How are retinal conditions diagnosed and treated?
    Retinal conditions are detected through comprehensive eye exams, including imaging tests. Treatment varies but may include laser therapy, injections, or surgery to preserve vision and prevent further damage.
  • How is cataract surgery performed?
    Cataract surgery involves removing the cloudy lens of the eye and replacing it with a clear, artificial intraocular lens (IOL). This safe, effective procedure restores clear vision and reduces glare and halos around lights.
  • What are the risks of cataract surgery?
    Like any surgery, cataract surgery has potential risks, such as infection, inflammation, or residual refractive error. However, with advanced techniques and experienced care, these risks are minimal.
  • What is an intracameral lens implant, and how does it help?
    An intracameral lens implant is a procedure to enhance vision by inserting a specialized lens into the eye. It’s often used to correct refractive errors or improve vision after cataract surgery.
  • What is strabismus, and how is it treated?
    Strabismus is a condition where the eyes are misaligned. It’s treated through surgery to adjust the eye muscles, improving alignment and restoring proper binocular vision.
  • How is a corneal transplant performed?
    A corneal transplant involves replacing a damaged or diseased cornea with healthy donor tissue. This procedure restores vision and alleviates discomfort from corneal scarring or disease.
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